This page will keep you up to date with operational changes implemented by DPIPWE in response to the COVID-19 pandemic You can also find information about supportive measures for the community administered by DPIPWE.
Physical distancing measures
Access to DPIPWE facilities statewide is limited. This includes
- Stony Rise
- Mount Pleasant building
- Lands Building
- Inland Fisheries Service at New Norfolk and
- New Town
Anybody visiting a staff member or service desk must call using the phone available in the entrance to the building
. If you would like to ring or email ahead please refer to the list of
DPIPWE contacts.
Doing business with us
The Government understands that COVID-19 is creating uncertainty and financial pressure for our suppliers. We want to help. Our payment terms have been reduced from 30 days to 14 days for the payment of all correctly rendered invoices.
To ensure your invoice is processed efficiently, send a correctly rendered tax invoice to
FinancialOperations@dpipwe.tas.gov.au
Please include the Department section name and contact name of the person making the purchase.
Customers facing financial hardship
DPIPWE recognises that many of our agency’s industry sectors and customers are experiencing financial hardship due to the economic impact of the COVID-19 pandemic. DPIPWE has implemented a financial hardship process for this period.
Financial hardship is deemed to be when the customer is willing and has the intention to pay but is unable to meet their payment obligations on current or existing debt, due to the economic impacts of COVID-19.
If you wish to seek full or part waivers or refunds of DPIPWE fees and charges, on the grounds of financial hardship, please forward an application:
- Made in writing (preferably email correspondence via the form below), addressed to the relevant area where the invoice/debt was originally raised;
- Detailing the assistance you are seeking from DPIPWE;
- With documentation and evidence to support your application; and
- With details to assist us in identifying you, including business or trading name and postal address.
Applications are to be emailed:
Directly to the area where the invoice/debt was originally raised; or
To
Financial@dpipwe.tas.gov.au, with financial hardship application clearly identified in the email header.
We will endeavour to assess each individual application as soon as practicable. Through the process we may need to clarify or request further supporting documentation.
AgriGrowth
Information on financial support in the Agricultural sector, along with useful links and contacts for agricultural business owners and operators, employers, and importers and exporters is available on the
COVID-19 Help for Agricultural Businesses page.
Analytical Services Tasmania
Visitors to Analytical Services Tasmania are requested to phone the number displayed at the ground floor security desk and will be assisted accordingly. This will enable appropriate physical distancing to apply.
Animal Health Laboratory
Clients are requested to
call ahead before dropping specimens to the lab.
Biosecurity Tasmania
Covid-19 related border restrictions remain in place in Tasmania. Visit the Tasmanian Government coronavirus website for up-to-date information about:
EPA Tasmania
EPA Tasmania continues to monitor work, health and safety considerations of its staff, as well as providing regulatory activities in light of COVID-19.
Business and community stakeholders can follow EPA Tasmania's
COVID-19 webpage for updates.
Fisheries Licensing (Level 1 – 134 Macquarie Street, Hobart)
Visitors to the Fisheries licensing offices are requested to phone the number displayed at the first floor reception foyer and will be assisted accordingly.
A new online digital licensing platform,
FishPort provides an alternative to the paper-based licensing application system for the commercial wild-capture marine fishing industry in Tasmania.
Heritage Tasmania
The current COVID-19 situation has necessitated the closure of Heritage Tasmania’s offices to members of the public in Hobart and Launceston. But measures are in place to ensure you get the help you need. Details are available on the
Heritage Tasmania website.
Inland Fisheries Service
Tasmanian inland angling licence holders can now safely travel outside their residential municipality to stay at their shack, launch their boat and enjoy fishing in open waters.
More information is available from the IFS website - COVID-19 Recreational Fishing in Tasmania - Inland Fishing - FAQs
The IFS office remains closed but we are available to help. Please phone 1300 IN FISH (1300 463 474) or email
infish@ifs.tas.gov.au
Land Titles Office (Level 1 - 134 Macquarie Street, Hobart)
To reduce the number of people visiting the Land Titles Office, solicitors and surveyors are requested to direct enquiries via phone or email. Documents should be lodged online, submitted via post, or delivered to a secure drop-box in the foyer.
Visitors to the Lands Building are requested to phone the number displayed at the ground floor security desk and will be assisted accordingly.
For more information about land titles matters visit the
Land Titles Office page on the DPIPWE website.
Parks and Wildlife Service
Most national parks and reserves have reopened for recreational use.
Please visit the Parks and Wildlife Service website. The critical alert information on the homepage has information about which campgrounds and services are available.
Royal Tasmanian Botanical Gardens
The Royal Tasmanian Botanical Gardens (RTBG) are open with limited services.
See the RTBG website for more information, including opening hours.
Recreational Sea Fishing
Tasmanian Dairy Industry Authority (TDIA)
Wildlife
DPIPWE Volunteers
The safety of our volunteers, employees and visitors remains our utmost priority.
Please contact your DPIPWE Volunteer Program Supervisor or your Volunteer Team Leader directly for advice if you are unsure of the current status of volunteer programs. Alternatively, contact the Department by email
volunteering@dpipwe.tas.gov.au or your Volunteer Service Organisation directly, including
Wildcare and
Landcare Tasmania.DPIPWE Volunteers are encouraged to review the information available at dpipwe.tas.gov.au/about-the-department/volunteering-at-dpipwe.