COVID-19 Response at DPIPWE
This page will keep you up to date with operational changes implemented by DPIPWE in response to the COVID-19 pandemic.
Doing business with us
The Government understands that COVID-19 is creating uncertainty and financial pressure for our suppliers. We want to help. Our payment terms have been reduced from 30 days to 14 days for the payment of all correctly rendered invoices.
To ensure your invoice is processed efficiently, send a correctly rendered tax invoice to FinancialOperations@dpipwe.tas.gov.au
Please include the Department section name and contact name of the person making the purchase.
Customers facing financial hardship
DPIPWE recognises that many of our agency’s industry sectors and customers are experiencing financial hardship due to the economic impact of the COVID-19 pandemic. DPIPWE has implemented a financial hardship process for this period.
Financial hardship is deemed to be when the customer is willing and has the intention to pay but is unable to meet their payment obligations on current or existing debt, due to the economic impacts of COVID-19.
If you wish to seek full or part waivers or refunds of DPIPWE fees and charges, on the grounds of financial hardship, please forward an application:
- Made in writing (preferably email correspondence via the form below), addressed to the relevant area where the invoice/debt was originally raised;
- Detailing the assistance you are seeking from DPIPWE;
- With documentation and evidence to support your application; and
- With details to assist us in identifying you, including business or trading name and postal address.
Applications are to be emailed:
Directly to the area where the invoice/debt was originally raised; or
Financial@dpipwe.tas.gov.au, with financial hardship application clearly identified in the email header.
We will endeavour to assess each individual application as soon as practicable. Through the process we may need to clarify or request further supporting documentation.
Financial Hardship Application Form
Check in Tas
The Check in TAS QR application system is a Tasmanian Government system that is available to assist sites to record, register and store contact details. This information is stored securely with the Tasmanian Department of Health in the event contact tracing is needed due to a confirmed case of COVID-19 in the community.
DPIPWE is using the Check in TAS QR system where possible and practical to all sites and is encouraged for use by visitors. Alternate options to register continue to be available if you do not have the ability to use the Check in TAS application or there is no mobile service coverage.
Further information to assist visitors to use and download the application to your smart phone can be found here:
Check In Tas | COVID-19 (health.tas.gov.au)
Physical distancing measures
Access to DPIPWE facilities statewide is limited. This includes
- Stony Rise
- Mount Pleasant building
- Lands Building
- Inland Fisheries Service at New Norfolk and
- New Town
Anybody visiting a staff member or service desk must call using the phone available in the entrance to the building. If you would like to ring or email ahead please refer to the list of DPIPWE contacts
Analytical Services Tasmania
Visitors to Analytical Services Tasmania are requested to phone the number displayed at the ground floor security desk and will be assisted accordingly. This will enable appropriate physical distancing to apply.
Animal Health Laboratory
Clients are requested to
call ahead before dropping specimens to the lab.
Fisheries Licensing (Level 1 – 134 Macquarie Street, Hobart)
Visitors to the Fisheries licensing offices are requested to phone the number displayed at the first floor reception foyer and will be assisted accordingly.
A new online digital licensing platform, FishPort
provides an alternative to the paper-based licensing application system for the commercial wild-capture marine fishing industry in Tasmania.
Inland Fisheries Service
Land Titles Office (Level 1 - 134 Macquarie Street, Hobart)
To reduce the number of people visiting the Land Titles Office, solicitors and surveyors are requested to direct enquiries via phone or email. Documents should be lodged online, submitted via post, or delivered to a secure drop-box in the foyer.
Visitors to the Lands Building are requested to phone the number displayed at the ground floor security desk and will be assisted accordingly.
For more information about land titles matters visit the
Land Titles Office
page on the DPIPWE website.